Join Oliver Banks and stay up to speed with the ever-evolving world of retail. In this episode:

News You Can Use

  • The CrowdStrike issues with Windows cause major worldwide IT outages.
  • Google raise eyebrows by reversing its plan to remove cookies from Chrome.
  • Best Buy transforms its purpose and introduce a ‘spokeshologram’ to engage customers.
  • Meanwhile, Ikea doubles down on convenience.
  • And Amazon focuses attention on Prime subscribers.

The Book Club

In the Book Club this week, discover more from Oliver Banks’s book, Driving Retail Transformation: How to Navigate Disruption and Change. In particular, hear more about becoming comfortable with uncertainty.

Find out more about the book, and read a sample, at DrivingRetailTransformation.com.

And Finally

Bakery Greggs is partnering with retail bank Monzo to launch an ATM with a twist. Listen in to see if they ‘rose to the challenge!

All this and much more on this episode of The Retail Show. Enjoy listening.